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Return and Exchange Policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions.  

 TEMPORARY SUSPENSION TO OUR RETURN POLICY DUE TO COVID-19 

 

Returns

We have temporary suspended our Returns Policy due to COVID-19. Due to the nature of the products sold in our online store and the risks of COVID-19, we are not accepting any returns at this time. All sales will be considered final.  

Unless a product can be proven to be in unacceptable condition upon delivery due to damage, then a replacement product may be sent to you. 

Order Cancelations

If an order was made by mistake, or you do not wish to proceed with the order you must notify The Clean Depot by email at support@cleandepot.ca immediately or within 24hrs of the transaction. Orders that are not cancelled within 24hrs of the transaction will be processed and shipped.  

General

If you do not comply with any of the above conditions, The Clean Depot reserves the right to refuse the return or exchange, or to impose different or additional conditions. 

 

Last Updated: Jun 05 2020

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